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Eurostar's £10 million compensation payout: claim advice

19.01.10

He said: '"I am acutely aware that we have to win back the trust of our customers following the disruption to our services before Christmas.

"We failed to deliver the standard of service you expect and I apologise unreservedly for the problems that occurred."

A Eurostar spokesperson confirmed the payout saying: 'There were over a hundred thousand people actually affected by the disruptions over the three days, so as a result the compensation we expect to pay is around �10 million.'

Any passengers who were stranded by the Christmas cancellations can find out more about their entitlements and fill out a compensation form at www.eurostar.com/UK/uk/leisure/customer_care/questions_answers.jsp

Travellers who were stuck on the trains in the tunnel and had their journeys disrupted on Friday 18 and Saturday 19 December will be entitled to 'enhanced compensation' consisting of a refund, additional free return journey in the next 12 months, �150 in cash and any reasonable expenses.

Source: Daily Mail

5 Christmas gifts for the foodie

by Steven Sande

1) The first -- and one that I use on a regular basis -- is actually a free present that you can provide. OpenTable [Free, iTunes Link ] is a service that is used by many foodie-friendly restaurants to capture reservations. You'll need to sign your gift recipient up for a free account, but once you're done, she'll be able to make reservations at that new French bistro that just opened up with just a few taps. 3) Foodies have to have something to do while eating and drinking, and conversation is usually the most convenient way of entertaining your dinner companions. Here's a cheap stocking stuffer app that is a bunch of fun -- Foodie 500! Facts [$0.99, iTunes Link ] has all sorts of conversation starters jammed into it. Your foodie will have all sorts of fun telling you things like "The average American eats 18 acres of pizza in their lifetime" or "Celery has negative calories. It takes more calories to eat a piece of celery than the celery has in it to begin with." Then again, maybe talking about your idiot co-workers is more fun... 4) Does the foodie in your life have a Mac but no iPhone? Then MacGourmet Deluxe [Mariner Software, US$49.95] is the perfect gift! Not only will the recipient of this software be able to create delicious recipes and store them in the application, but they can import their favorite recipes from the many food and recipe sites on the Web. They can create and publish their own cookbooks, which means that you may be getting cookbooks as Christmas gifts from your friend for the foreseeable future. There's a Wine Notes feature that they can use to track wine information, with information such as winery, region / sub-region, vintage, and more. As with the iPhone app described earlier, they can even add a picture of the wine label. And if your buddy has a wine cellar (every foodie has to have a wine cellar!), he can put in information about where the bottles of a particular vintage are located. The Withings Internet Connected Body Scale [US$159.00]...

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